Frequently Asked Questions

SJ Logistics Ltd, founded in 2010, is headquartered in Fanling, Hong Kong, and is a leading 3PL provider in Hong Kong and South China. In December 2024 we became a wholly-owned subsidiary of CTG Development (CTG Group).

Core services:

• Third-Party Logistics (3PL) — cross-border warehousing, temperature-controlled storage, inventory management, Pick & Pack
• HK–China Road Transport — FCL/LCL trucking, multi-point milk run, inter-province long-haul
• HK Local Delivery — same-day / next-day delivery, COD
• Value-Added Services (VAS) — labelling, packaging, QC inspection

Three warehouses across Hong Kong and Shenzhen:

• 🇭🇰 Fanling Warehouse (FL HQ) — 5 On Lok Mun Street, 120,000 sqft, 5 floors, 8 docks
• 🇭🇰 Fung Kat Heung Warehouse (FKH) — DD107 Fung Kat Heung, Yuen Long, 130,000 sqft, 2 floors, 21 docks
• 🇨🇳 Shenzhen Yantian Bonded Warehouse — 15 Mingzhu Road, 485,000 sqft, 110 docks

Total warehouse area over 735,000 sqft, operating 24/7.

SJ Logistics holds multiple international certifications:

• ✅ ISO 9001 — international quality management certification
• 🔒 TAPA — cargo security certification (held by all three warehouses)
• 🛃 AEO — Authorised Economic Operator (HK Customs)
• 🏪 WAL-MART Supplier Certification — Shenzhen Yantian warehouse
• 🌿 ISCC — Sustainable Supply Chain (Shenzhen Yantian warehouse)

Get in touch via:

• 📞 Tel：+852 2612 0678
• 📧 Email：salesenquiries@sjlogistics.com
• 🌐 Online inquiry: Contact page

Office hours: Mon–Fri, 09:00 – 18:00

We serve a wide range of industries: electronics, food & beverage, FMCG / retail, fashion & apparel, health & beauty, high-value machinery, manufacturing, oversized or special cargo, and technology products. Whatever your industry, we tailor a logistics solution to fit.

Yes — all three warehouses have temperature-controlled zones at 22°C – 25°C with 24-hour monitoring. Suitable for food, beverage, health products, cosmetics and other temperature-sensitive cargo.

Yes — located in the Yantian Bonded Logistics Park, supporting bonded storage, processing and transshipment for import/export goods. Bonded storage defers customs duties and reduces working capital — ideal for cross-border e-commerce, manufacturers and traders.

Specs: 485,000 sqft, 110 docks, 33,500+ pallet positions — ISO 9001, TAPA, WAL-MART and ISCC certified.

All warehouses meet TAPA cargo security standards:

• 24-hour CCTV surveillance
• Electronic access control and personnel screening
• Regular security audits and staff training
• Full scan records on goods in/out
• Fanling warehouse additionally holds AEO certification

Through our SJ WMS:

• Real-time inventory lookup and reporting
• Batch and serial number tracking
• FIFO and FEFO management
• Expiry alerts
• Goods in/out records and historical lookup
• Custom reports and EDI data integration

Of course — you can visit our Fanling or Fung Kat Heung warehouse. Please book in advance via the Contact page or call +852 2612 0678, and we will arrange a host.

Pricing depends on cargo type, space requirements, service scope and contract term. Flexible billing is available — by pallet/rack position or by sqft, with optional add-ons for temperature control, security and value-added services. Contact our sales team for a tailored quote.

Comprehensive HK–China cross-border road transport:

• FCL / LCL — flexible for varying volumes
• Multi-point milk run — multiple pickups, optimised routing
• Direct cross-border — 200+ trips per month
• Inland long-haul — all provinces, 800+ trips per month

All vehicles equipped with GPS tracking.

Yes — through our SJ TMS, clients can view in real time:

• Cargo location and estimated arrival time
• Transport status updates (picked up, in transit, delivered)
• Electronic proof of delivery
• Full transport history

Particularly suited to:

• Manufacturers with multiple suppliers needing regular pickups
• Retailers replenishing multiple stores
• Companies aiming to cut transport costs and empty miles
• FMCG brands with steady replenishment rhythms

SJ Logistics is experienced in HK and China customs procedures and can support import/export declarations, certificates of origin and related documentation. Our Shenzhen Yantian bonded warehouse also handles bonded-zone customs procedures.

Yes — we provide long-haul inland transport covering all provinces in China, using 16–24 ton heavy trucks for 800+ trips per month, with strong coverage in Guangdong, the Yangtze Delta and northern China.

We cover all of Hong Kong — commercial buildings, residential estates, hospitals and clinics, government offices, schools and more. 80+ delivery staff handle 1,000+ orders daily.

Yes — same-day and next-day delivery options are available, tailored to your business needs. Submit same-day orders early; please contact us for the cut-off time.

Yes — we provide cash on delivery (COD), with daily settlement transferred to the client. Suitable for e-commerce, retail and B2B clients, reducing bad-debt risk and lifting customer trust.

Through the SJ TMS portal:

• Pickup confirmation
• Real-time delivery driver location
• Estimated time of arrival
• Electronic POD with photo confirmation
• Delivery failure reasons recorded

Yes — we handle 1,000+ orders daily with a varied fleet (vans, 3-ton, 5.5-ton and 9-ton trucks) and ample delivery staff. For peak periods or major promotions, please contact us in advance to reserve capacity.

Dedicated VAS area and a climate-controlled clean zone provide:

• Labelling / re-labelling, date and price printing
• Repackaging, shrink wrapping
• Parts assembly, kitting
• QC inspection, parts sorting
• Gift wrapping, carton conversion
• Serial capture, scanning, inventory counting
• Project logistics coordination

The climate-controlled clean zone is a temperature-controlled area meeting hygiene standards, dedicated to re-labelling, repackaging and kitting for cosmetics, skincare and personal-care products.

Minimums depend on service type and complexity. We welcome inquiries from clients of any size and offer flexible plans. Contact us with your requirements and we will recommend the best option.

Absolutely — SJ Logistics offers a one-stop service. Goods can be processed in-warehouse immediately after receipt and dispatched right after, with no extra warehouse transfer — significantly shortening lead time and lowering logistics cost.

Yes — we offer EDI and API integration to seamlessly connect with client ERPs, e-commerce platforms and customs systems. Order intake, inventory sync and dispatch notifications are automated, sharply reducing manual errors and lead time.

Yes — each client gets a dedicated portal login for real-time inventory, order progress, in/out records, transport tracking and custom reports.

Timeline varies with complexity:

• Standard EDI (XML / CSV) — depends on requirements
• API integration (REST API) — depends on requirements
• Custom integration (complex ERP) — depends on requirements

Our IT team supports you end-to-end through testing and launch.